I following discovered that there was no Duty Cost-free on board. Inspite of being explained to via the flight attendant that Obligation No cost had been discontinued eighteen months earlier, I recognize that we obtained objects very last March.
I wished to give kudos to Gary Tourney, who helped me in Pittsburgh on April 6th. He went to a lot of difficulty to uncover me A further flight also to reroute my luggage. Gary was pleasurable and helpful and quiet, and I really appreciated how really hard he worked to help me.
Me and my spouse needed to deal with a servicing challenge on the airport, flying from JFK to MIA (AA2299),on account of which we had to change the flight .Following detailing The difficulty on the pink jacket AA worker, the flight was modified, and we have been certain to be seated inside the top notch as we had been alleged to on the first flight (my wife is intensely Expecting).
You should note, [American Airlines does reserve the proper to ask for start data for travellers beneath the age of 2 several years].
I booked and compensated for our vacation for journey March 10, 2016. These tickets weren't cheap And that i could have utilized miles. As I booked the excursion early and there gave the impression to be a lot of Organization Seats, I used to be assured that we would be able to use my Update. Actually, I was advised there was no one booked in Company and it “looked excellent†for an up grade.
We boarded the plane and there were 2 awesome gentlemen attendants. They served one particular spherical of beverages very quickly and by no means came back about and questioned if we needed anything else to drink.
I have also written about my baggage Full Article becoming scraped up and destroyed…. I feel just as if I am due some compensation, and a refund of $fifty for my travel…. I am a affected individual Woman, but I do hope somebody contacts me shortly relating to this….
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I have to confess that I was selfishly joyful to have the ability to guide my flight just before all your other shoppers and which the agent was equipped to get rid of the fees.
I used two hours plus a 50 % at AA counter and didn't have the choice as I are explained to or to free my ticket and go house
I just received off the cellular phone with Connie Sanders inside the DFW Office environment. I asked for her title because she was so type and helpful to us. I have hardly ever encountered a person so helpful and caring. If your representatives can be like her you might have a wonderful airline.
The complete reverse is your worker Liibide (sorry I didn’t get the spelling of his title). I wait to contact him a Buyer Service Rep. He did help me with a few issues I had on my outgoing flight but basically was of no help in anyway with my return flight.
As a company, you have stepped way outside of line using a community position on this. Nevertheless the placement you’ve taken effectively favors “discrimination†in opposition to all other people who are entitled to your Distinctive protective provisions loved by a privileged minority.
The pink tape to get a reaction a few true tousled trip from start off to complete is terrible. I are already attempting to get yourself a response from AA nevertheless the operate all over is exactly what AA wants so you can throw in the towel..GUESS WHAT ? i dont surrender easily. so AA i await your solution.